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VÉHICULES POLARIS HORS ROUTE
CENTRE D'AIDE
12/20/2021

A-21-06 Polaris Sportsman Bulletin

The following is a copy of the A-21-06 Consumer Letter. Vehicles affected by this bulletin will receive notification by mail to the address the vehicle is registered to. 
 
Dear Polaris Owner, 
 
Thank you for purchasing a Polaris vehicle. This notice is to inform you that an issue identified with your vehicle does not meet Polaris product quality standards. Our records show you have purchased an affected vehicle. 
 
The reason for this notice: 
 
Some 2022 Sportsman 450/570 models were produced with electronic control unit (ECU) software which may erroneously set brake system fault codes. If this code sets, you may experience reduced engine performance until the key is cycles off and back on again.
 
What you should do:
 
Contact your authorized Polaris dealer to schedule an appointment to have the repairs performed. Repairs must be done only by an authorized Polaris dealer. This repair should take approximately 18 minutes. When making contact with your dealer, discuss parts availability, their schedule and how long they will need to keep your vehicle.
 
What your dealership will do: 
 
To address this concern, Polaris has authorized your dealer to update the ECU calibration software. This work will be performed by your dealer at no cost to you.
 
This notice was mailed to you according to our most current registration information. If you no longer own this vehicle, or if some of the contact information in this notice is incorrect, please contact your dealer to complete a transfer of ownership. Federal law requires that any vehicle lessor receiving this notice must forward a copy of this lessee within 10 days.
 
If you need assistance contacting or locating a Polaris dealer, or if you have questions your Polaris dealer is not able to address, contact our Polaris Owner Connections Department at 1-800-POLARIS (765-2747), scan the QR code, or go to the Polaris Help Center.
 
We apologize for this inconvenience and assure you that we are committed to customer satisfaction and providing world-class products for riders to enjoy.
 
Sincerely,
 
Polaris Off-Road Vehicles
 
For the latest updates to this safety recall or to check if your vehicle is part of another safety recall, visit the Off-Road Safety Recalls page